The operating system
for psychiatric practice.
PsychDispatch runs the whole workflow. It builds a longitudinal intelligence of your patient across every visit, writes in your style, places it on your letterhead, and dispatches via secure email in one click. Every clinical decision stays yours. Everything else stops being your job.
Provider No. 245001XT
DOB 14/03/1981
Dear Dr Williams,
Thank you for referring Mr Reed for review of his mood and anxiety. Since commencing sertraline his depressive symptoms have improved, with better sleep and re-engagement at work.
He remains mildly anxious in social settings; we discussed continuing structured psychological therapy alongside medication. Plan: continue sertraline 100 mg daily and review in six weeks.
Comprehensive Library of 65+ Letter Presets for Australian Psychiatry
Security worthy of psychiatric records.
Psychiatric records demand an exceptional standard of privacy and protection. We don’t rely on vague assurances or a page of compliance jargon. We define the safeguards clearly, explain how they protect your data, and make our full security posture available to practices on request.
Australian data residency
Clinical records are encrypted at rest (AES-256) and stored in Sydney. Consultation audio is transcribed on Australian infrastructure and never retained after processing.
De-identification before AI
Transcripts pass through a multi-layer de-identification pipeline before any content reaches an AI model, and every AI provider is bound by contractual no-training or data retention terms.
Hardened access
TOTP multi-factor authentication with enforced session assurance, automatic inactivity sign-out, daily re-authentication, and a tamper-evident audit log of every record access.
Defence in depth
TLS in transit, a strictly enforced nonce-based Content-Security-Policy, single-use encrypted document links with one-time-code verification, and full Privacy Act and Notifiable Data Breaches scheme compliance.
Full details in our Privacy Policy.
From consult to sent. Every detail retained. One unbroken flow.
The entire workflow lives in one place, from the moment you press record to the moment the letter is delivered and tracked.
- 1
Record
Press record, in the room or over telehealth. Transcription is live and tuned for psychiatric language.
- 2
De-identify
Identifying details are stripped before a single word reaches the AI model.
- 3
Draft
The note, the right letter and the updated patient profile, drafted in your voice before the patient reaches the car park.
- 4
Verify
Every claim in the draft is traced back to the transcript and record. Anything unsupported is flagged for your review.
- 5
Dispatch
Sign off and send in one click, through encrypted links with email verification and delivery tracking.
The first psychiatric platform with a memory.
Scribes forget the patient the moment the note is saved. PsychDispatch builds a living, longitudinal profile from every consult you finalise: medications and their outcomes, diagnoses, risk, psychometrics, life events. Then it puts that memory to work: answering your questions, briefing your sessions, and feeding the full clinical context into every note and letter it drafts, so a referral written today reflects everything that came before it.
Ask anything. Get an answer with receipts.
Interrogate years of history in plain English. When did the tremor start? What have we tried for sleep? Every answer arrives with citations to the exact consults and documents it came from.
- Plain-English questions across the entire record
- Answers cite their sources, consult by consult
- No more scrolling through years of notes before a session
Sertraline was increased from 50mg to 100mg on 12 March 2026, after partial response at six weeks: mood improved but early waking and workplace anxiety persisted. Diazepam was ceased at the same visit.
Every answer cites the exact consults and documents it came from.
Dr H. Beck (GP)
Encrypted link
Dr P. Nair (cc)
Every recipient, every outcome, on the record.
Your letterhead.
One click. Securely delivered.
Sign off and the letter is sent: rendered onto your own letterhead, converted to PDF, sent securely, and tracked to the recipient’s inbox. What used to be printing, addressing and chasing is now a single action between patients.
- Upload the Word letterhead you already use: every letter renders onto it exactly, fonts, margins and footer included
- Standard email or an encrypted one-time-code link, chosen per send
- Per-recipient delivery tracking: delivered, bounced or downloaded, visible at a glance
- Copies go out individually, each addressed to its own recipient.
Uncompromising accuracy.
Provable authenticity.
Before a letter reaches you, PsychDispatch audits it against the source record, sentence by sentence. Claims trace to the transcript and your notes. Anything it cannot support is flagged for your eyes, and nothing invented survives.
- Every claim traced to the transcript, your notes or the record
- Unsupported content flagged before you review, not after you send
- Hard guards in place against invented clinical statements. Clinical statements and decisions remain entirely yours.
Commenced sertraline 100mg in March
Sleep improved to around seven hours
Returned to work three days per week
Previous trial of escitalopram ceased for nausea
“No current alcohol use”
Not found in this consult or the record. Review or remove.
Nothing unverified leaves your practice without your sign-off.
And it keeps going.
Everything else a modern practice needs, built in rather than bolted on.
65+ letters and reports. Or bring your own.
The deepest Australian taxonomy in the field, every preset customisable in the template studio. Upload an existing Word or PDF letter and it becomes a reusable template of yours. Notes work the same way.
It writes like you.
Provide a few of your past letters and drafts arrive in your voice: your phrasing, your structure, your sign-off.
“I would be grateful if you could continue…”
“I would be grateful if you could continue…”
The Dispatch Centre.
Every letter you have ever sent, with its outcome: delivered, downloaded, bounced. Letters finalised but never sent surface here too, so nothing quietly falls through.
Your caseload, at a glance.
A command centre across every patient: follow-ups due, letters outstanding, active alerts. The practice stops living in your head.
Tuned to how you practise.
Note detail, letter length, section order, what gets emphasised and what stays out: nearly everything is adjustable, and your one-off corrections can become standing preferences.
Telehealth native.
Run the consult over Teams, Zoom or any platform. PsychDispatch captures the call audio directly, transcribes both sides, and stamps the consult as telehealth in the record.
Briefed for every session.
A since-last-visit digest before each consult: what changed, what to watch, what you planned. Thirty seconds of reading replaces ten minutes of chart review.
The AI drafts. You decide. Always.
PsychDispatch is built to take work off your desk, never judgement out of your hands. Nothing is determined for you, and nothing leaves your practice until you have signed it off.
No AI clinical determinations
Fitness, capacity, diagnosis and risk are never decided by the model. It structures information. You make every clinical call.
De-identified at the source
Every transcript is stripped of identifying detail before a single word reaches the AI model.
Privacy Act by design
Clinical records hosted in Sydney, handled under the Australian Privacy Principles and the Notifiable Data Breaches scheme in full.
Encrypted dispatch
Documents travel through single-use encrypted links with email one-time-code verification. The right recipient, and only them.
MFA, auto sign-out, audit logs
Multi-factor authentication, automatic sign-out on idle, and a complete audit log of every access to every patient record.
Your record, portable
Export any patient's complete record, or everything, whenever you choose. Your data is never held hostage.
Not a scribe. The whole workflow.
A generic scribe hands you a note to paste, then forgets the patient existed. PsychDispatch finishes the job: the letter on your letterhead, verified against the record, dispatched and tracked, with a memory that compounds across every visit.
Two tiers. Every feature in both.
The tiers determine included usage per month, never which features you get. Patient Intelligence, verification, your letterhead and dispatch are in both from day one.
Billed monthly, in Australian dollars
- Consult up to 20 patient-facing hours a week
- Write typical letters and reports
- Carry a moderate caseload
Billed monthly, in Australian dollars
- Consult 35+ patient-facing hours a week
- Generate frequent, complex letters and reports
- Carry a high caseload
- Live transcription, in-room and telehealth
- Session notes and 65+ letter types, drafted in your style
- Verification of every draft against the record
- Patient Intelligence: timeline, ask-the-record, exports, alerts
- Your own Word letterhead, rendered exactly
- One-click encrypted dispatch with per-recipient delivery tracking
- Template studio, custom and imported templates
- Caseload dashboard and the Dispatch Centre
Prices in AUD, inclusive of GST where applicable. As practice software, the subscription is typically tax deductible. Payment opens at launch: joining the waitlist reserves founding pricing, and founding members keep their rate.
The questions clinicians ask first.
Straight answers on safety, privacy, accuracy and cost. The things that matter before you trust a tool with your documentation.
No. A scribe writes today's note and stops. PsychDispatch runs the workflow end to end: it transcribes the consult, drafts the note and the letter in your style, verifies every claim against the record, keeps a longitudinal intelligence profile of every patient, renders the letter onto your own letterhead, and dispatches it securely in one click. The note is the first step, not the product.
Never. PsychDispatch drafts, verifies and formats. It does not determine fitness for work, capacity, diagnosis or risk on your behalf. Every clinical determination stays with you, and nothing is sent until you sign it off.
Every letter is audited against its sources before you review it. Each claim is traced back to the transcript, your notes and the patient record, and anything that cannot be supported is flagged for your attention. You see what was verified and what needs your eyes, before anything leaves the practice.
No. Our AI providers process data under contractual terms that prohibit training on it, our transcription provider is opted out of data retention and model improvement on every single request, and transcripts are de-identified before any AI processing at all. This is written into our Privacy Policy, not just this page.
Clinical records are encrypted and stored in Australia, and consultation audio is transcribed on Australian infrastructure and never retained afterwards. Every transcript passes through a de-identification pipeline before any content reaches an AI model. Access is protected by multi-factor authentication, automatic sign-out and a complete audit log, and documents are delivered through encrypted single-use links with email one-time-code verification. We operate under the Privacy Act and the Notifiable Data Breaches scheme in full.
Yes, and PsychDispatch makes that easy to do properly: a consent step is built into the recording flow, a printable patient information and consent form is included, and consent can be declined or withdrawn at any time, in which case AI documentation is simply disabled for that patient.
A longitudinal profile that rebuilds itself every time you finalise a consult: medications and every trial's outcome, diagnoses, risk, psychometric scores, life events. You can ask it any question and get an answer with citations to the exact consults it came from, see the whole treatment journey on one timeline, and export the complete record in one click when a court, insurer or colleague needs it.
Two flat monthly tiers, in Australian dollars and inclusive of GST where applicable: Pro at $129.99 per month for consulting-sized loads, and Max at $199.99 per month for full-time practice. Every feature is included in both; the tiers differ only in how much monthly usage is included. Billing is month to month. Payment opens at launch; joining the waitlist reserves founding pricing.
You keep them. If your subscription lapses or you cancel, every record stays fully readable, exportable and downloadable, indefinitely. AI features and sending pause until you resume. Your patients' records are never held hostage, and that promise is written into our Terms of Service.
Yes. Provide a few of your past letters and PsychDispatch learns your voice: your phrasing, your structure, your sign-off. Drafts arrive reading like you wrote them, not like a template.
Over 65 Australian-specific types out of the box, from GP correspondence and WorkCover to NDIS, medicolegal, tribunal, S8 stimulant permits, shared-care arrangements and fitness to drive. Every preset is customisable in the template studio, and you can import an existing Word letter and turn it into a reusable template of your own.
The workflow is changing. Be first.
Join the psychiatrists lining up for the platform that runs the admin end to end, and take back your evenings. Founding members lock their rate and go first.
- Founding-member pricing
- No card to join
- Australian-built